Inbound Programs:

It is our mission to handle your inbound calls with such a level of excellence that the caller is unaware the work has been outsourced. Our inbound agents receive extensive, in-depth training in customer service, technical proficiency, and program specific training. Agents can be contracted to work solely on your project or you may utilize the shared costs benefits of our Inbound Agent Pool.

Conquest can help with all aspects of your inbound program. From setting up an 800 number, to patching calls through to your constituent’s proper representative, we can help. Contact us here or call us at 804-358-0560 for more information.